The VinUni-Illinois Smart Health Center (VISHC) – VinUniversity, recently landed a strategic partnership with FPT Long Chau with key focuses on the application of artificial intelligence (AI) technology to improve the customer service experience pharmaceutical retails.

VISHC together with FPT Long Chau and its other partner, HUST will jointly research, develop, and apply VAIPE artificial intelligence technology, based on advanced technologies in the fields of artificial intelligence (AI) and data science and have received research funding from the Vingroup Innovation Fund (VINIF) to improve the customer service experience at Long Chau pharmacies. The pharmacies are also more closely connected with users, providing convenience when accessing healthcare products at FPT Long Chau.

Dr. Pham Huy Hieu, Deputy Director of the VISHC, noted that the cooperation between VinUniversity and HUST with FPT Long Chau helps VISHC’s technology products reach millions of users in Vietnam and creates practical benefits in monitoring, diagnosis, and treatment. “We believe this cooperation will provide more solutions to help shape the trend of digital transformation of the pharmaceutical industry in Vietnam,” he said.

With the application of the VAIPE system, FPT Long Chau’s pharmacy chain is expected to help patients and families monitor the correct medication use, avoid errors, and automatically extract and identify information from prescription snapshots, helping with medication scheduling and management. Doctors can also access real-time patient health indicators and make necessary recommendations.

According to Mr. Hoang Trung Kien, General Director of FPT Retail, FPT has strived for many years to be the pioneer in the application of advanced technologies to provide convenience and improve quality of life.

The partnership attracts the attention of the national media

For more information: vneconomy.vn | zingnews.vn