GS. Eric Olson
Viện Kinh doanh Quản trị
Giáo sư thỉnh giảng chuyên ngành Quản trị Khách sạn, Cử nhân Quản trị Khách sạn
Giới thiệu
TS. Eric D. Olson hiện là trưởng khoa Quản lý khách sạn Rita & Navin Dimond tại Đại học bang Metropolitan tại Denver (Colorado, Hoa Kỳ). Ông nhận bằng Tiến sĩ tại Đại học Central Florida. TS. Olson hiện là đồng biên tập của Tạp chí “Hospitality & Tourism Cases” và Phó Biên tập của Tạp chí “Convention & Event Tourism.” TS. Olson đã hoàn thành nhiều dự án tư vấn tại Aruba, Curacao và Nhật Bản. Kì mùa xuân năm 2023, TS. Olson là Học giả Fulbright tại Đại học VinUni (Hà Nội, Việt Nam). Ngoài ra, TS. Olson còn công tác tại Walt Disney World Resort.
• Customer experience
• Service recovery
• Event sustainability
• Fulbright Scholar Program
• Customer experience
• Hospitality marketing
• Meeting and event management
Đại học Central Florida – Tiến sĩ
Đại học Stetson – Thạc sĩ Quản trị kinh doanh
Đại học Wisconsin-Eau Claire – Cử nhân Marketing
2022 Honorable Mention Case Study. Olson, E. D., & Olson, J. Creating a hospitable LGBTQ+ health care clinic. Journal of Hospitality & Tourism Cases.
2022 Best Paper in “Transformative Service Research” track. Designing inclusive healthcare services for trans and gender non-confirming patients.” 12th SERVSIG Conference. Glasgow, Scotland.
2022 Professional Convention Management Association 2022 Visionary Awards Lifetime Achievement Educator Honoree https://www.pcma.org/press_release/pcma-foundation-announces-2022-visionary-awards-honorees/Honerres
2022 The Excellence in Diversity and Inclusion Award – Senior Academic. West Federation Council on Hotel, Restaurant, and Institutional Education.
2020 The Best Paper Award. The impact of robots in service design in a meeting and event setting. Central Federation Council on Hotel, Restaurant, and Institutional Education.
2020 Second Place – 2020 I-CHRIE Johnson & Wales Case Study Competition. Memorial Union Events: Staying Relevant & Sustainable. Journal of Hospitality & Tourism Cases.
2020 CentralCHRIE Outstanding Teaching Achievement Award. Central Federation Council on Hotel, Restaurant, and Institutional Education.
2020 PCMA Student Chapter of the Year. Olson, E. D., & Tsai, C. (Faculty Advisors). $1,000 scholarship for student chapter.
2018 PCMA North American Student Competition. Data Security Expo. Wulf, A., Ott, D., Ennes, C., Farrell, H., Smith, M., Baumann, A., & Olson, E. D. (Faculty Advisor). 5th place (out of 22 team submissions).
2017 The Best Research Paper Award. The Role of Social Influence on Expo Attendee Behavior Utilizing Video Tracking. 4th International Conference on Events. December 12-14, 2017. Orlando, Florida.
2017 College of Human Sciences Early Achievement in Teaching Award. Iowa State University. Ames, Iowa.
2016 First Prize – 2016 I-CHRIE Johnson & Wales Case Study Competition. Virginia, Richmond is out: A DMO case study of LGBT marketing. Council on Hotel, Restaurant, and Institutional Education. July 20-22, 2016. Dallas, Texas.
2013 Liam Glyn Research Scholarship. American Marketing Services Special Interest Group for the Arizona State University Center for Services Leadership/Liam Glynn Scholarship. Doctoral Consortium & American Marketing Association Frontiers in Services Conference. July 4-7, 2013. Taipei, Taiwan.
2013 The Best Research Paper Award. A study of gay tourist market: An analysis of psychographic factors, generation, and destination image by Choi, Y., Ro, H., & Olson, E. D. Korea America Hospitality & Tourism Educators Conference. April 12-13, 2013. Las Vegas, Nevada.
