In the light of the current spread of Coronavirus (COVID-19) situation in Vietnam, after a thorough deliberation, the QUIS17 organizing committee has decided to change the time and location of the 17th International research symposium on service excellence in management (QUIS17), originally scheduled for 18-21 June 2021 at VinUniversity, Hanoi, Vietnam, to 12-15 January 2022 at Polytechnic University of Valencia (UPV), Valencia, Spain. Please note the new conference email and website information as follows:
New QUIS17 Email: quis17vlc@upv.es
New Conference Website: https://quis17vlc.blogs.upv.es/
In addition, to accommodate concerns due to the current uncertainty on future travel in January, we are extending the abstract submission deadline until October 15th, 2021.
We hope to welcome all of you to UPV campus in Valencia, Spain. Please mark you calendar. Marival and her team will soon reach out to you with further details. If possible, please share this news with people in your network and community.
VinUniversity will host QUIS18 in Hanoi, Vietnam in June 2023. We look forward to welcoming you in 2 years.
Co-chairs of QUIS17 would like to sincerely thank you for supporting QUIS17 conference thus far. We are committed to creating the best possible conference. Thank you for your patience and cooperation. Until we see you in QUIS17, stay safe and well!
Marival Segarra – Rohit Verma – Per Kristensson – Thomas Hollmann – Sunmee Choi
QUIS17 Organizing committee
Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service management, service dominant logic, service leadership, customer experience, technology and innovations in service.
For more information about QUIS, click here
The 17th International Research Symposium on Service Excellence in Management (QUIS17) will take place during January 12-15, 2022 at Polytechnic University of Valencia (UPV), Valencia, Spain. The main theme of the conference is “Reimagining service to enhance human work and life”.
Co-Chair
College of Business and Management VinUniversity, Vietnam | Yonsei University South Korea
Co-Chair
W.P Carey School of Business Center for Service Leadership (CSL), Arizona State University, USA
Operations Management & New Product Development Professor, Polythecnic University of Valencia, Spain
QUIS17 Co-chair
Innovation & Competitiveness Professor, Management Department, Vice-Rector for Organization of Studies, Quality, Accreditation and Languages, Polythecnic University of Valencia, Spain
Strategy Professor, Management Department, Polythecnic University of Valencia, Spain
Public Policy Strategy Professor, Management Department, Polythecnic University of Valencia, Spain
Co-Editor-in-Chief, Journal of Operations Management | University of Lausanne, Switzerland
