Sunmee Choi
Primary Co-Chair
College of Business and Management VinUniversity, Vietnam Yonsei University South Korea
SAVE THE DATE!
The World’s Best Conference on Service Management is coming to the most exciting location in South East Asia!
About QUIS
Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service management, service dominant logic, service leadership, customer experience, technology and innovations in service.
For more information about QUIS, click here
The 17th International Research Symposium on Service Excellence in Management (QUIS17) will take place during June 18-21, 2021 at VinUniversity, Hanoi, Vietnam. The main theme of the conference is “Reimagining service to enhance human work and life”.
Important Dates
Conference Planning Team
Sunghoon Kim
Co-Chair
W.P Carey School of Business Center for Service Leadership (CSL), Arizona State University, USA
Hosted By
In Collaboration With
Sponsoring Journals
Conference Advisory Board
Constantin Blome
Co-Editor-In-Chief, International Journal of Operations & Production Management | University of Sussex, United Kingdom
Chatura Ranaweera
Co-Editor, Journal of Service Theory and Practice | Wilfrid Laurier University, Canada
Rebekah Russell-Bennett
Co-Editor of Journal of Services Marketing | Queensland University of Technology, Australia
Suzanne de Treville
Co-Editor-in-Chief, Journal of Operations Management | University of Lausanne, Switzerland
QUIS17 Conference General Secretary – Jenny Nguyen: quis17@vinuni.edu.vn
Conference Website: https://vinuni.edu.vn/quis17
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