Conference Planning Team

Co-Chair

W.P Carey School of Business

Center for Service Leadership (CSL)

Arizona State University, USA

Co-Chair

CTF, Service Research Center,

Karlstad University, Sweden

Host Co-Chair

VinUniversity, Vietnam | Cornell University, USA

Host Associate Chair

College of Business and Management

VinUniversity, Vietnam

Vu Anh Dzung

Vu Anh Dzung

Planning Team Member

College of Business and Management

VinUniversity, Vietnam

College of Business and Management

VinUniversity, Vietnam

Proceedings Chair

Vanderbilt University, USA

Trinh Viet Dung (1)

Trinh Viet Dung

Planning Team Member

College of Business and Management

VinUniversity, Vietnam

Nhung Cao

Nhung Cao

VinUniversity, Vietnam

Duong Thi Ngoc Thanh

Thanh Duong

VinUniversity, Vietnam

Bui Hong Anh (1)

Bui Hong Anh

Media Team Member

VinUniversity, Vietnam

Media Team Member

VinUniversity, Vietnam