The world’s best conference on service management is coming to one of the most exciting locations in Southeast Asia! 

The 18th International Research Symposium on Service Excellence in Management (QUIS18) will take place during June 20-23, 2023 at VinUniversity, Hanoi, Vietnam. The main theme of the conference is “Re-imagining service to enhance human life and society”.

Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service management, service dominant logic, service leadership, customer experience, technology and innovations in service.

For more information about QUIS, click here