COMMUNICATION SKILLS IN MEDICAL ENCOUNTERS
This is a unique simulation-based communication skills course using standardized patients in Vietnam. It has been comprehensively developed by MSR Israel which is one of the biggest medical simulation centers in the world. Through this course, trainees could experience a wide range of training activities and reality-based scenarios to achieve effective communication skills and strategies with their patients.
Currently, VMSC engages around 24 role-playing actors and actresses who are specially trained to represent a variety of characters (patients, family members or others) in different encounters with medical caregivers.
Who should take this course?
- Healthcare professionals, customer care and administrative staff of public and private health facilicites
- Medical lecturers and students
- Other personel in need
Course Duration: 1 day
Course Content:
Difficulties in communication between patients and health professionals
Effective communication skills and strategies in different situations:
- Explaining the prognosis for patients and relatives
- Announcing treatment plans/next steps
- Delivering bad news
- Confronting fastidiousness and demanding patients and their family members
Introduction and Application of communication skill models in medical encounters
Communication skills Course Brochure | Tờ rơi khóa KNGT
Methodology
Experience simulation-based scenarios using patient-centered approach
Use standardized patients in simulation-based scenarios: directly interact and get feedback from standardized patients after each scenario
Apply Video-based debriefing to enhance the reflection, motivation, and performance of trainees
Discuss, share and learn from experience and demonstrations of peer and colleagues
Language: Vietnamese or English, depending on trainees’ needs.
Number of trainees per course: maximum 10
If you have any questions or need further information, please contact us at:
VinUniversity Medical Simulation Center
Vinhomes Ocean Park, Gia Lam, Ha Noi, Viet Nam.
Phone: (+84) 24 7108 9779, ext: 9015
Email: simcenter@vinuni.edu.vn